This Policy outlines how ("Lovette Software") utilizes, gathers, and retains information obtained from or pertaining to you. It pertains to your interaction with our website, services, and technology ("Products"). By using or accessing these Products, you confirm that you've reviewed, comprehended, and consented to this Policy. "Lovette Software" reserves the right to update this Policy, so it's advisable to regularly review this page for any alterations. Any modifications may be communicated through your usage of the Products, email, or other notifications. Your continued use of the Products, regardless of whether you've been notified, implies your acknowledgment and acceptance of the updated Policy. 

1. Scope of this Privacy Policy 

This Policy explains how Lovette Software collects, uses and shares information about you when you interact with Lovette Software, including through our Products. It lets you know what rights and choices you have regarding our use of your information and how you can access and update that information should you wish to do so. 

2. EU Residents 

Should you reside within the European Union, Lovette Software will process and transfer your personal data based on a valid legal foundation. This means Lovette Software collects, uses and transfers your personal data where: you give Lovette Software consent to collect, use or transfer the personal data for a specific purpose 

Lovette Software needs to process your personal data to provide you with the Products 

Lovette Software needs to process your personal data to comply with a legal or contractual obligation 

Lovette Software’s collection, use or transfer of your personal data satisfies a legitimate interest (which is not overridden by your data protection interests) 

3. Scope Of This Policy 

When this Policy applies: the Websites and Products that link to this Policy 

When this Policy does not apply – Third party websites: Our Websites may contain links to other websites. The information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices. 

When this Policy does not apply – Service Data: With the exception of Account Information (as defined below) and other information we collect in connection with your registration or authentication into our Services, this Policy does not apply to our security and privacy practices in connection with your access to and use of the products and services which we market for subscription on our Websites (our “Services”). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. 

Subscribers to our Services are solely responsible for establishing policies for, and ensuring compliance with, all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals (also referred to as “data subjects”) with whom our Subscribers interact. If you are an individual who interacts with a Subscriber using our Services, then you will be directed to contact our Subscriber for assistance with any requests or questions relating to your personal information. 

We collect information under the direction of our Subscribers, and have no direct relationship with individuals whose personal information we process in connection with our Subscriber’s use of our Services. The use of information collected through our Services shall be limited to the purpose of providing the service for which Subscribers have engaged a member of Lovette Software. If you are an individual who interacts with a Subscriber using our Services (such as a customer or user of one of our Subscribers) and would either like to amend your contact information or no longer wish to be contacted by one of our Subscribers that use our Services, please contact the Subscriber that you interact with directly. 

4. Information Processed on Behalf of a Lovette Software Customer or a Third Party Provider 

When Lovette Software processes information on behalf of a Lovette Software customer (a “Customer”) or a third party service provider (“Third Party Provider”) in connection with your access to and use of our Products, Lovette Software does so solely in accordance with the Customer’s (or Third Party Provider’s) instructions and the provisions of the agreements with Lovette Software regarding Customer’s (or Third Party Provider’s) use of Lovette Software’s Products. The Customer (or Third Party Provider), and not Lovette Software, is processing the data as the controller of such data. As the controller, the Customer (or Third Party Provider) decides why and how to process such data, and the Customer (or Third Party Provider) privacy notices will detail such collection and use. Lovette Software is processing the Customer (or Third Party Provider) data merely as a processor of the data, and only processes the data based on the Customer’s (or Third Party Provider’s) express instructions. Therefore, if you are seeking access to, or would like to correct, amend or data that is your personal data, then please contact the Customer (or Third Party Provider) directly. If you contact Lovette Software regarding such requests and queries, Lovette Software will direct you to the Customer (or Third Party Provider). 

5. Third Party Websites 

Lovette Software’s websites may contain links to other websites (“Other Sites”). The information practices and the content of Other Sites are governed by the privacy notices found therein. Lovette Software is not responsible for the information practices and content of Other Sites. 

6. An Overview of the Sources of Personal Data 

Lovette Software collects information that you provide when you communicate directly with Lovette Software, for example when you: 

request information or materials about Lovette Software or the Products 

fill out a form 

create an account 

pay for a subscription 

request support 

use the Products offered by Lovette Software 

When communicating with Lovette Software for the above or any other purposes, the types of information you may voluntarily provide may include: 

first name and surname 

user name and password 

telephone number 

email address 

transaction and payment information, including credit card, billing and delivery information; 

employer name and job title 

any other information or content necessary to populate your Lovette Software account, or submitted when using the Products 

Additionally, Lovette Software may automatically collect information about you, including 

Usage Information. Lovette Software may collect information regarding how you access, use or interact with the Products such as: 

the pages or features you browsed and the time you spent on those pages or features 

search terms 

the links that you clicked on 

event data 

crash data 

other similar technical data and statistics 

Log and Device Information. Lovette Software may collect information sent by your browser, computer or device such as: 

your IP address 

your general location 

the type of browser, computer or device you use 

technical information about the means of connection to the Products (for instance, the operating system, user settings, the internet service provider utilized and other similar information) 

the page that led you to the website 

the search terms you typed into a search engine that led you to the website 

Cookies and Other Tracking Technologies. Lovette Software may use cookies and other tracking technologies to gather information for a variety of purposes. These mechanisms may provide us with personal information, information about devices and networks you utilize to access the Products, and other information regarding your interactions with the Products. 

Cookies. Lovette Software may use cookies to help improve the Products, improve and customize your experience and preferences, allow you to access and use the Products without re-entering your member ID and/or password, understand which areas and features of the Products are most popular, and count visits. 

Web and Email Beacons. Lovette Software may use web beacons, tags and scripts on the Products, or in email or other electronic communications sent to you. These help Lovette Software deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. Lovette Software may receive reports based on the use of these technologies by our Third Party Providers on an inliidual and/or aggregated basis. 

Local Shared Objects. Lovette Software may use Local Shared Objects (LSOs) such as HTML 5 to collect and store information in order to provide certain features on the Lovette Software website. Third parties with whom Lovette Software may partner may also use LSOs in order to provide certain features on the Lovette Software website or to display advertising based upon your web browsing activity. 

Advertising Services Provided by Others. Lovette Software may partner with third parties to either display advertising on the Lovette Software website or to manage Lovette Software’s advertising on other sites. Lovette Software’s third party partners may also use technologies such as cookies, web beacons, device identifiers and other tools to collect information about your use of the Products, and/or other websites and applications, including information such as your IP address, web browser, pages viewed, time spent on pages or in apps, links clicked and conversion information. 

Lastly, Lovette Software may also obtain other information from third party sources and combine that with information Lovette Software collects through the Products for purposes of advertising and user authentication. For example, you may be able to create or log-in to your Lovette Software account using your Google Apps credentials via single sign-on, other sign-in services such as Facebook Connect or an OpenID, or a third party social media service. These services may authenticate your identity, provide you the option to share certain information with Lovette Software such as your name and email address, or pre-populate our sign-up form. You should check your privacy settings on these third party services to understand and change the information sent to Lovette Software through these services. Any access that Lovette Software may have to such information is in accordance with the privacy notice and authorization procedures determined by these services. Lovette Software protects data obtained from third parties according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. 

7. How Lovette Software Uses Your Information 

Lovette Software may use the information that we collect or obtain from you to: 

administer, operate and provide you with the Products 

provide you with all Products-related sales support (including processing orders, billings and payments, setting up the Products, and advising on account status) 

provide you with technical support 

provide you with requested information and materials 

improve the Products, which may include diagnosing problems, developing new features and services, and responding more efficiently to service requests and support needs 

detect, investigate and prevent fraud or other activities that may violate applicable laws or Lovette Software’s policies 

detect, investigate and prevent activities that may threaten the security, integrity or availability of Lovette Software’s or another party’s products, systems and services 

send you emails and other communications providing you with information and updates pertaining to your services subscription and use of the Products 

send you emails and other communications responding to inquiries, questions and/or other requests initiated by you 

send you promotional emails, newsletters, information and materials about Lovette Software and the Products 

conduct market research about Lovette Software Customers and their interests, and the effectiveness of Lovette Software marketing campaigns 

perform the activities described in this Policy 

act pursuant to your consent for a specific purpose not stated in this Policy, such as posting your testimonial along with your name on the Lovette Software website 

aggregate, anonymize and analyze the information for the above stated and other purposes, and for analyzing industry trends and sharing aggregated, anonymized information with third parties for marketing, advertising, research, analytics and similar purposes 

8. Sharing Your Personal Information 

Lovette Software will not share, sell or disclose your information with any third parties except as described in this Policy or in connection with providing the Products. Lovette Software may share your information as follows: 

Vendors, Consultants Other Service Providers. Lovette Software may share your information with vendors, consultants and other service providers who are working on Lovette Software’s behalf and require access to your information to perform such work. Such parties are authorized to use your information only as necessary to provide their services to Lovette Software, or the Lovette Software Products to Customers, and are not permitted to use your information for their own purposes. 

Third party service providers may include companies that provide: 

Hosting services 

Artifical Intelligence

Billing or payment processing services 

Customer support and engagement 

Notification or communication services 

Authentication services 

and anti-fraud services 

Analytics and assistance in the use, improvement or optimization of our website or services 

Necessary or Authorized Disclosures. Lovette Software may disclose your information to a third party: 

if Lovette Software believes disclosure of such information is appropriate to comply with any applicable law, rule, regulation, legal process or government request; 

to implement, perform or enforce our agreements, terms of service or policies; 

to protect the security or integrity of the Products; 

to protect Lovette Software’s or others’ rights, Lovette Software’s or others’ property, or Lovette Software’s or others’ safety; or 

with your prior consent or instructions 

Business Transfers. Information that Lovette Software collects or obtains from you is considered a business asset. If Lovette Software merges with or is acquired by another company, or if all or a substantial portion of Lovette Software’s assets are acquired by another company, your information will likely be one of the assets that is disclosed during negotiations and transferred as part of the business transfer. 

AI and Machine Learning Services. Lovette Software may utilize third-party artificial intelligence and machine learning services, such as Claude, to process and analyze data in order to improve our products and services. These services may have access to certain data to perform their functions, but are bound by confidentiality obligations and restricted from using the data for any other purpose.

Lovette Software Affiliates. Lovette Software may share your information between or among Lovette Software and all current and future parents, affiliates, subsidiaries or other companies under common control and ownership of Lovette Software, who may act for us for any of the purposes set out in this Policy 

9. Aggregated or Anonymized Data 

Lovette Software may share and publish aggregated information that does not specifically identify you and is not linked to any of your personal information, such as statistical information about visitors to Lovette Software’s website or statistical information about how Customers use the Products. 

10. Your Rights and Choices 

Lovette Software will retain your personal information for as long as your account is active or as needed to provide you with the Products. You may update, correct or delete your information by accessing your Lovette Software account and modifying your information, or by emailing Lovette Software at lewis@lovettesoftware.com. You may deactivate your Lovette Software account or the Products (subject to the terms of your agreement with Lovette Software) by emailing us at lewis@lovettesoftware.com. Please note, however, that Lovette Software will retain and use certain of your information as necessary to comply with Lovette Software’s legal obligations or for legitimate business purposes such as resolving disputes or enforcing Lovette Software’s agreements. Lovette Software may also retain cached or archived copies of Lovette Software’s information for a certain period of time. Information Processed on Behalf of Customers. Lovette Software will retain customer data that it processes on behalf of its Customers as directed by and in accordance with the terms of our agreements with our Customers. If you are an individual with whom one of Lovette Software’s Customers interacts with respect to the Products (e.g., an employee of the Customer), then, you should direct any requests regarding access, modification or deletion of your information to that Customer. 

Promotional Communications. You may opt out of receiving promotional and newsletter emails from Lovette Software by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional and newsletter emails, and other promotional communications, at any time by emailing Lovette Software at lewis@lovettesoftware.com. If you opt-out, then Lovette Software may still continue to send you non-promotional communications, such as those about your account or Lovette Software’a ongoing business relations. Cookies and other tracking technologies. Lovette Software currently does not track consumers over time and across Other Sites and therefore does not respond to “Do Not Track” signals. Lovette Software does not allow third parties to collect personal data about an individual’s online activities over time and across Other Sites when an individual uses the Products. 

Advertising. You may opt out of behaviorally targeted ads anytime by deleting your browser's cookies. In addition, you may opt-out of interest-based advertising from some Third Party Provider’s by visiting http://preferencesmgr.truste.com/, http://youronlinechoices.eu, or the Third Party Provider's website. Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out. European Union residents. If you are a resident of the EU, you have rights in relation to your personal data processed by Lovette Software. You may exercise such rights by emailing Lovette Software at lewis@lovettesoftware.com. If the related personal data is data processed by Lovette Software on behalf of a Customer, then please include the name of the applicable Customer in your request. Lovette Software will refer the request to that Customer to respond directly to you and will support them as needed to respond to your request. The rights that you have, as an EU resident, in relation to your personal data processed by Lovette Software include the following: Access. You may request access and review of personal data at any time. You can also request the following information: 

How Lovette Software collects and uses your information and why 

The categories of personal data involved 

How long Lovette Software uses or stores your personal data or the manner in which Lovette Software determines relevant retention periods 

Rectification. You may request that any incorrect personal data be corrected or otherwise rectified. 

Objection to Use; Erasure. In certain situations, you may object to the use or export of your personal data and request that Lovette Software erases or stops using or exporting your personal data. 

Withdrawal of Consent. Where Lovette Software relies on your consent to process your personal data, you may withdraw your consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that Lovette Software stops using your personal data for direct marketing purposes. 

Complaints. You may raise questions or lodge a formal complaint with your local EU supervisory authority if you have questions or a complaint about any processing of your personal data being conducted by Lovette Software. 

11. Analytics 

Google Analytics. This website may use a tool called “Google Analytics” to collect information about use of the Products. Google Analytics collects information such as how often you visit this website, what pages you visit, and what other websites you used prior to coming to this website. Lovette Software uses the information it gets from Google Analytics to maintain and improve the website and the Products. Lovette Software does not combine the information collected through the use of Google Analytics with personal data. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at https://policies.google.com/privacy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. 

12. California Privacy Rights 

California residents who have established a business relationship with Lovette Software may request and obtain from Lovette Software, one time per calendar year, a list of third parties, if any, to which Lovette Software disclosed certain of their personal information for direct marketing purposes during the preceding calendar year and the categories of personal information shared with those third parties. They may also choose to opt-out from Lovette Software’s disclosure of personal information about them to third parties for direct marketing purposes. If you are a California resident and wish to obtain that information, or choose to opt-out, you may submit your request by emailing us at lewis@lovettesoftware.com. 

13. Protecting your information 

Lovette Software maintains reasonable and appropriate technical and organizational measures to protect against the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information which may be stored, transmitted or otherwise processed on the Products. However, no security controls are 100% effective and no method of transmitting information over the internet or storing information is completely secure. Therefore, Lovette Software cannot, and does not, ensure, guarantee or warrant the security of any information, including your personal information. Lovette Software will make any legally required disclosure of any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information. Such disclosure will be made without undue delay and as required by applicable data protection laws, consistent with the legitimate needs of law enforcement or any measures reasonably necessary to determine the scope of the breach and restore the reasonable integrity of the data system. 

14. International Transfers 

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. 

Lovette Software acknowledges the right of EU and Swiss residents to access their personal data pursuant to the Privacy Shield (the “Principles”) and will grant individuals reasonable access to personal information it receives pursuant to these Principles. Lovette Software will also take reasonable steps to permit individuals to correct, amend, or delete such information that is demonstrated to be inaccurate or incomplete. An individual may request to access his or her information, or otherwise correct, amend, or delete his or her information pursuant to the EU-US and Swiss-US Privacy Shield Principles by emailing lewis@lovettesoftware.com. 

15. Age Clause 

The Products are not designed for or marketed to persons under 18 years of age. Lovette Software does not knowingly collect or ask for information from such individuals. If you are under the age of 18, please do not use the Products, or send Lovette Software any or your information. If Lovette Software learns that it has collected information from an individual under the age of 18, Lovette Software will take steps to delete such information from its files as soon as possible. Please contact lewis@lovettesoftware.com if you believe Lovette Software might have information from or about a person under 18 years of age. 

16. Contacting us 

If you have any questions concerns or complaints about the Lovette Software Policy or Lovette Software’s compliance with the Policy, or if you wish to exercise your rights, please email Lovette Software at lewis@lovettesoftware.com.